Refund policy

Returns & Refunds

At Artelvio, every order is prepared with care. Please review your product details, size information, and order information carefully before completing your purchase.

No Returns or Refunds

All Artelvio purchases are final. We currently do not accept returns, exchanges, or refunds for change of mind, incorrect size selection, or personal preference.

Please make sure you select the correct size and review your order details before placing your order.

Damaged or Incorrect Orders

If you receive an item that is damaged or different from what you ordered, please contact us as soon as possible with your order number and clear photos of the product and packaging.

We will review the issue and let you know if any resolution is available.